Modern vehicles are becoming more and more complicated.
Although on the whole modern vehicles are very reliable sometimes things do go wrong and increasingly they are becoming more complicated faults. In our workshop we have over 70 years of experience with technicians but that experience only goes so far, having the latest tools takes us the final step.
This meant it was time to invest again to keep up with the latest vehicles, today we have had two new toys arrives. The “Oscar” and the “Top Don”. Both fantastic bits of equipment in their own right. The Top Don allows us to connect with newer vehicles and carry out procedures to multiple modules which our previous device wouldn’t allow. It also allows us to update BMW digital service history which is usually something that can only be completed by main dealers.
A very helpful tool. The Oscar is equally clever. It allows our technicians to connect the vehicle with remote technicians who have access to manufacture service programs. Manufacture service software is extremely expensive and only available to certain businesses. This forces a lot of customers into taking their vehicles back to the main dealers for costly repair work. Well, now we can assist. The remote technicians send the manufacture programs to the vehicle getting the vehicle back on the road sooner and for a fraction of the price a main dealer would charge. We are thrilled with our new equipment and we know the combination of these with our skilled technicians will be a match made in heaven and give our customers an even better experience with us!